Terms & Conditions of Thrill Casino

These rules outline how the platform operates for users in New Zealand. They set the boundaries that make the service predictable, secure, and legally aligned.
Once a player starts using any core function—opening an account, accessing their dashboard, or moving funds—the Terms & Conditions of Thrill Casino apply automatically.

Who Can Join From New Zealand

Only adults may participate. A user must be 18 years or older , able to enter into agreements under New Zealand law, and connect from a location where offshore gaming access isn’t restricted.

Because NZ banks and payment providers follow different policies on gambling transactions, players should be sure their own circumstances allow participation. When doubts arise, we may request proof of age, identity, or location to clarify the situation.

Your Account and How It Should Be Managed

Each person is allowed to maintain only one account . Details added during signup should be correct, since verification checks rely on that same information. These checks may appear before withdrawals or at any time account activity shifts in a way that requires review.

The Player must keep their login credentials private. If unexpected behaviour shows up—new logins, altered settings, balance changes—our support team should be notified promptly. Accounts that sit untouched for a long while may be temporarily paused until ownership is reconfirmed.

Payments for NZ Players

New Zealand users have access to several payment options, but the available routes depend on the bank or service provider they use. Some support gaming transfers; others limit them, so availability isn’t universal.

Payouts vary in speed. E-wallet withdrawals often process quickly, while bank transfers—especially larger ones—can take longer and may result in an additional verification request. Each method carries its own limits.
If the withdrawal includes bonus funds, all related wagering conditions must be met. AML reviews may pause a transaction briefly if more clarification is needed.

How Bonus Offers Work Here

Promotions come with their own Bonus Terms , which explain how long the offer lasts, which games qualify, and how wagering works. Most bonuses can be redeemed once per household, IP address, or device.

If activity suggests the rules are being stretched—multiple accounts, repeated attempts to trigger the same promo, or patterns that point to coordinated play—the Casino may remove the bonus and cancel winnings tied to it.

Keeping Play Manageable

Thrill Casino offers tools to help players in New Zealand maintain control, including deposit caps, short cooling-off periods, and full self-exclusion when needed. Any account believed to involve someone under 18 is closed immediately.
For outside guidance, players can reach Gambling Helpline NZ , Gamblers Anonymous , or other regional services offering support.

Activities That Break the Rules

Certain behaviours violate the Agreement and may lead to restricted access or withheld funds:

1. Using altered or misleading identity documents
   
   
2. sharing strategies or coordinating bets with others
   
   
3. automated betting tools, scripts, or bots
   
   
4. creating or using more than one account
   
   
5. exploiting platform errors or payment glitches
   
   
6. Reversing wagers or disputing payments without a valid cause
   
   

Account Restrictions and Why They Happen

Thrill Casino reserves the right to limit, suspend, or close an account to comply with AML regulations, resolve payment disputes, or investigate suspicious activity. Withdrawals may be held during these reviews.
Players may appeal, and once the situation is assessed, a final decision will be issued.

Legal Setting for These Rules

These Terms follow the jurisdiction associated with the platform’s licence. Any dispute relating to the service will be handled under the relevant legal authority, even if the user is located in New Zealand.

Getting Assistance

Support can be reached through email, the onsite form, or live chat. We monitor these channels regularly and respond promptly as soon as possible.
Continued use of the platform indicates acceptance of the Terms described in this Agreement.